Services

Kids

Baby and Child Care
Loving Baby Care (0–3 years) provided by qualified childminders, available 6 days a week:
Monday to Friday: 9:00 a.m. – 2:30 p.m. and 4:00 p.m. – 9:00 p.m.
Saturday: 1:00 p.m. – 9:00 p.m.
Professional Childcare with a varied nature-based activity programme, available 7 days a week:

Professionelle Kinderbetreuung mit abwechslungsreichem Naturprogramm an 7 Tagen pro Woche:
Monday to Friday: 9:00 a.m. – 9:00 p.m.
Saturday: 12:00 p.m. – 9:00 p.m.
Sunday: 5:00 p.m. – 9:00 p.m.
Supervised Children's Dining for children aged 3 and above (lunch and dinner), available 6 days a week.

Fun & Adventure
Nature playground with outdoor playhouses, a campfire area, trampoline, zip line and many more attractions.
Spacious indoor play area featuring a gymnasium, climbing wall, theatre and a variety of themed playrooms.
Complimentary access to the Teen Lounge.
Complimentary access to the Family Nature Spa when accompanied by parents.

Baby Equipment
A comprehensive range of baby equipment is available, including:
Changing table in every room
Baby cot (available in the room on request)
In the restaurant: high chairs and all essential baby and children's equipment
Freshly prepared baby meals including vegetable purées, soups, jarred baby food and fresh fruit
24-hour baby kitchen with refrigerator, microwave and bottle steriliser
Available on request or for loan: potty, baby bathtub, night light, baby monitor, kettle, bottle warmer, stroller and baby carriers
And much more.

Farm

Several times a week, children can help out on the farm under supervision (subject to the weekly programme), including:
Pony riding
Feeding the animals
Cleaning out the stables
Grooming and brushing the horses
Tractor rides in summer
Cooking in the farm kitchen
Guided garden tours and harvesting together in the Culinary Garden (subject to the weekly programme).
Petting zoo with rabbits, chickens, calves, runner ducks, alpacas, goats, lambs, ponies and cows.

Rituals

• Family Nature Spa
  Complimentary access to the Family Nature Spa featuring:
  Heated baby and children's pools (20 cm to 1.40 m deep)
• 140 m² family outdoor pool | 70-metre tube slide and wide wave slide | Indoor and outdoor relaxation areas | Natural swimming pond and family saunas in both the indoor and outdoor spa areas.
   

Forest Spa (Adults only)
Complimentary access to the Forest Spa with: Onsen pool | Finnish sauna | Steam bath | Relaxation rooms | Tea lounge | Outdoor areas with direct access to the forest and stream
The Forest Spa is reserved for adults. Exceptions are the tea lounge and the treatment rooms, which are also open to children. Spa treatments can be booked at an additional charge.

Fitness
Complimentary access to the modern Technogym fitness studio and Reformer Pilates studio with natural daylight and garden terrace.

Kulinarik

• Extensive breakfast buffet featuring premium South Tyrolean quality products.
• At lunchtime, two changing lunch dishes are served daily at the table, complemented by: salad buffet | soup | pasta bar for children | purées for babies.
• In the afternoon, homemade cakes and desserts from the patisserie, as well as coffee.
• In the evening, a 5-course dinner with a choice of three culinary styles: Alpine | Mediterranean | Vegan.
• Wild herb Family Salad Bowl served at the table.
• Several times a week, oven-fresh signature pizzas.
• Soft drinks from the juice bar during meal times.
• Not included: à la carte dishes, room service and all served beverages (except hot drinks at breakfast).

Winter

• Ski-in/Ski-out directly at the resort.
• Private ski lift with an 800-metre ski slope.
• Two magic carpets for beginner skiers.
• Complimentary ski pass for the entire family on the private ski lift.
• Ski school and ski rental directly at the resort (available at an additional charge, from 3 years of age).
• Professional ice skating rink with skate rental (rental available at an additional charge).
• Complimentary ski bus to the Plose ski area (11 km, approx. 20 minutes).
• 9-kilometre toboggan run in the Plose ski area as well as tobogganing on the Lüsen Alpine Pasture (subject to snow conditions).

Rooms & Suites

• Rooms and suites made from natural wood | Allergy-friendly furnishings | Separate children's bedrooms in selected rooms for added privacy | Spacious panoramic balconies | Blackout curtains and particularly family-friendly room layouts | Changing table in every room | Baby cot on request | Kettle and coffee machine | Complimentary Wi-Fi.

Others

• Complimentary parking in the hotel's underground garage.
• Electric vehicle charging stations in the underground garage (available at an additional charge).
• Hotel car wash (available at an additional charge).
• Complimentary Wi-Fi throughout the resort.
• Laundry room with washing machine, dryer and ironing facilities (available at an additional charge and accessible 24 hours a day).
• Laundry service (available at an additional charge), baby kitchen with refrigerator, microwave and steriliser (accessible 24 hours a day).

Optional Extras Available

• The following services are available at an additional charge:
   
• Active Lifestyle & Outdoor
• Professional riding lessons in the covered riding arena with Haflinger horses
• Personal fitness & movement coaching
• Sports programme for adults (including yoga, Pilates and Reformer Pilates)
• Ski rental and private ski lessons in winter
• 
  Rituals
• Spa treatments for children and adults at the Forest Spa
   
• Family Experiences
• Depending on the season:
• Defender Cabrio Tour | Alpaca Tour | Farm Birthday | Family Cooking Class | Family Winter Fondue | Family Dinner Tasting Lounge | further seasonal experiences
   
• Mobility
• Shuttle service
• Rental car available directly at the resort
   
• Exclusively for Forest Villas
• Room service | Private chef in the Forest Villa
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